FAQs for Luxury Chauffeur Services & Highland Tours
Find answers to common queries regarding our luxury chauffeur services, Highland private tours, and airport transfers. Explore our comprehensive guide to transfers, tailored tours, and essential booking policies designed for your distinguished journey across Scotland.
Frequently Asked Questions (Â FAQs )
Welcome to our FAQs page. Here you will find detailed information regarding our premium chauffeur services, tailored Highland tours, and seamless city transfers. Transparency and comfort are at the heart of what we do.
General
How many passengers can travel in one vehicle?
Our main vehicle comfortably seats up to 7 passengers plus luggage. For larger groups, we can arrange multiple vehicles on request.
What vehicles are in your fleet?
Our premier fleet features the sophisticated Peugeot Traveller, specifically selected to provide an elite travel experience. This vehicle offers an expansive cabin with a refined leather interior, ensuring every passenger enjoys maximum comfort and premium safety standards during their journey through the Highlands.
Tours & Transfers
Can we customize our Highland tour routes?
Absolutely. While we offer popular routes to Skye and Fort William, all tours are bespoke. Let us know your interests, and we will curate a cinematic itinerary through the Highlands.
What is included in city transfers and tours?
All transfers include airport meet-and-greet, chilled mineral water, complimentary Wi-Fi, and ample luggage capacity for up to standard groups.
Booking Policies
What is your cancellation policy?
Cancellations made more than 14 days before the scheduled transfer are fully refundable minus our non refundable deposit of 50%.Â
How do airport wait times work?
We include 60 minutes of complimentary waiting time for all airport arrivals. Our chauffeurs monitor flight status in real-time to ensure prompt meet-and-greet.
Still have questions? We're here to help.
Policy Summary
We maintain a transparent booking process to ensure the highest reliability and service quality for all our distinguished guests.
Deposit Requirements
Full balances must be paid in full when completing your booking. From this amount, a 50% cancellation and booking fee will be deducted, which is non‑refundable.
Cancellation Window
- Cancellations made more than 14 day's before the scheduled time receive a full refund Minus the non-refundable deposit.
- Cancellations within 14 days are non-refundable.
Weather & Rescheduling
In the event of extreme Highlands weather warnings that compromise safety, Be Driven reserves the right to reschedule your tour or transfer to a mutually agreeable date.